Your product will be sent via UPS Simple Rate, aka flat rate, including insurance for $200 and package tracking. The beauty of this online marketplace is that listing an item is free. Your listings that require shipping will be taken off the Marketplace during this time. This is what the message said "Your transaction was cancelled due to an issue on your buyers end.". Do your best to convince the buyer to cancel the order on your behalf. Mercari shipping boxes come in three sizes: small, medium, and large. The buyer is not honoring the refund policy published on their listing. WebIf a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. Shipping on Mercari is best done right after the sale and with full transparency. To cancel an order, open your Mercari app, select My Orders & I was wary of taking it to the garage after my experience with the previous one, but Formula 1 was so helpful. There's a "Purchase Protection" badge on the listing. Then after return is complete and your refund is processed, Mercari does not allow the buyer to rate the sleazy The benefit of this is being able to access cheaper shipping rates than whats offered by Mercari. WebThen Mercari's return process is so lengthy that it is difficult for the buyer to complete the return within the 3day window! With Easyships free shipping rate calculator, we see that we'll save almost $2 on shipping a medium 4lb box with USPS Priority Mail. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Step 1: Ask the Seller to Decline the Offer Step 2: Ask the Seller to Cancel the Transaction How to Message a Seller on Mercari Step 1: Go to the Product Listing I will definitely be coming back to this garage in future. I'm being very patient with the package knowing that it is currently winter and there are probably issues with snow and other weather related things that can delay shipping. Save up to 91% off on USPS, UPS, FedEx, and more. WebThis advice applies to England. The Japanese version of Mercari is limited to those who have domestic Japanese addresses, while the US version only ships within the US. Facebook Marketplace allows both buyers and sellers to cancel an order. WebOption 2: Ship on your own. Incorrect shipping cost - if someone can come get your old You turn the receipt in to Mercari CSR. But if it auto-canceled, that would mean that too much time passed. You may have missed your window. If so, WebSeller's items get unlisted, orders cancelled by sellers, empty packages returned by buyers who requested a refund. Basically, I think I should cancel it. Now its time to send the item to the buyer. After spending "" + The images you post should also match what the buyer will receive. Ive made over $40,000 on Mercari. Its one of my favorite marketplaces for moving smalls (to me, thats pretty much anything with a profit margi Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. However, I'm not entirely sure my package ever shipped. Let them know I had to take it as a loss. We forward your request to the customer service team of Mercari U.S., and they will call you back in 24 hours! Your Mercari shipping rate is determined by whichever is greater: the actual weight or the shipping weight also called the volumetric weight. I guess that the price that you pay for an opportunity to I sold an item last night, took it to USPS this morning. Facebook Marketplace allows both buyers and sellers to cancel an order. Showing results for Show only | Search instead for Did you mean: eBay Community Archived boards and groups 12.2022 Read Only Archive Knowledge Base Buying and Selling Q&A Selling Q&A Plus, if youre sending items that exceed the Mercari Pack and Ship weight and size restrictions, shipping on your own will be your cheapest option. This happened to me once. Next, youll print the label, attach it, and drop the package at the nearest USPS or FedEx location. I just got notifications saying Mercari has canceled and deleted the order. In the next section, we show you how to find the cheapest rates. Create an account to follow your favorite communities and start taking part in conversations. If youre going to pay, especially on oversized packages, its always nice to save on shipping. Select Delayed Order to cancel the order. If you pay, youll be charged a label fee based on the package size and weight. Ask the seller to cancel your order. Politely and promptly ask them for a favor to do the canceling. Tony was the man I dealt with, very professional and polite. Get all the details about Mercari shipping, including shipping options and the cheapest rates. Used to frequent fragrancenet, but the shipping and quality of service is abysmal to say the least. I'm just worried that the item might have shipped and I don't want to cancel it if it has been shipped already and my seller never confirmed that. If you bought something from a business to be delivered, its the sellers responsibility to make sure the item is delivered to you. if you actually did ship, then even if you forgot to mark it as shipped yourself, it would still show up on mercari's tracking system and the carri If we use Mercari shipping boxes, the small box is right for the iPhone. Mercari provides two native shipping options to merchants or lets you ship on your own. Sign up for its free 14-day trial today! If you found this article informative, you may enjoy the following: Simplify and save with our all in one shipping software, Terms of Service| Privacy Policy| Vulnerability Disclosure Policy. Here are a few Mercari shipping tips to help to get it right from the start. Once your iPhone sells, Mercari suggests a list of shipping boxes that correspond to the size and weight of the item. The maximum weight for Mercari Pack and Ship boxes is 150 lbs. Item received was damaged or significantly different from what was posted on the listing description and/or its accompanying images. And maybe it simply just needs more time to arrive. Find the guaranteed cheapest shipping in seconds with Easyships free shipping rate calculator. If youre shipping internationally with Mercari, global shipping platforms like Easyship can help. The same simple process is followed for refunds to buyers who opened return claims for protected orders. Select Save. ', Press J to jump to the feed. WebWhy do a lot of Mercari sellers end up not shipping an item or cancelling an order when they simply could have deleted the listing prior? Make sure you choose a shipping option that includes insurance, like USPS Flat Rate. This is because the platform emails you the shipping label, insures packages up to $200, and includes package tracking. ', Press J to jump to the feed. Im having the same issue and not sure what will happen. With Mercari Prepaid, a prepaid shipping label is emailed to you following the sale. Mercari Doesnt Offer International Shipping, The Best Mercari Shipping Rates with Easyship, free shipping boxes provided by top courier services, generate all your customs documents in minutes, Mercari shipping rates vary based on your package weight and size, and the shipping option youve chosen, Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx, Mercari Pack and Ship is a great way to ship large, bulky, or fragile items but Easyship offers up to 91% off discounted shipping rates on 250+ courier services, Choose Mercari Prepaid when listing your item, Package the product, print the label, and attach the label, Ship within 3 business days of the purchase date, or risk losing your Mercari shipping protections (insurance and tracking), Confirm your shipment in the app to let the buyer know its on its way, Choose Pack and Ship when listing your item, but only if youre paying for shipping, Select the weight range from the suggestions in the app, Bring the item and your shipping code to a UPS Store location, Your package will be labeled and shipped by the UPS Store; the buyer will be automatically notified that the shipment is on the way, Mail items within 3 business days of the sale, as shipping protections may be nullified after this three-day window, Communicate with the buyer if you can't meet the 3-day shipping window, Save money by shipping lightweight items in poly mailers, Order free shipping boxes from courier services to keep costs low, Compare Mercari shipping rates vs. Easyship when deciding which shipping method is right for you. Each company will have different terms and conditions that dictate the cancelation process as well as potential fees associated with canceling. Compare discounted rates from USPS, UPS, FedEx, and 250+ global couriers at a glance. Under "Your Listings," locate the order in question and tap "Refund." You should always be on top of your Cancellation Rate, which you can easily track through the "Insights" tab on your seller dashboard. Keep reading for shopping tips on Mercari Pin for later Tips For Shopping On Mercari 1. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Shipping was purchased on the platform as well. I still have no idea what happened but I do know the buyer got their item. Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx. Make any changes to the tracking number or shipping carrier. First, you select who pays for shipping when you list an item on Mercari. Easyship is happy to bring you these Mercari shipping tips in our efforts to help merchants simplify shipping and save up to 91% on every shipment. I'm pretty disappointed with my experience because this seller seemed very reputable with almost 2k reviews and basically all of them were positive. Reasons: 1 Prohibited Conduct Warnings Reasons: 1#Initiating instant withdrawal for sales funds over $1000/+, Merc requires your Valid State ID or DL verified before an instant WD can be made, if over 1k they freeze acct. I have about 75 sales done on Mercari and this is the first time this has happened to me. You have the option to cancel your order on the 8th day and get a full refund. For orders that qualify, its even easier than Mercari Prepaid. This means youre free to use your own boxes and packaging. Stolen credit card? Regardless of the reason for FB Marketplace cancellations, you need to act fast and let your buyer know right away. Heres a full breakdown of all the Mercari shipping options. Below are the estimated Mercari shipping rates by package size and the three Mercari shipping options. Banking services provided by Piermont Bank, Member FDIC. I have had several sellers cancel sales on me, almost immediately after I purchase something. Then almost immediately many seller relist the item f 'In honor of imnotlegolas for starting this subreddit. Unfortunately, Mercari doesn't offer international shipping. Select Completed. Now stolen item. Then process their refund immediately. Select the relevant order. The consequence would be 60 days suspension of your shipping privileges. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. There will be little to no inconvenience since you've managed their expectations early on, and the refund will come in soon. Terrible service, tyre wall bubbled and let air out after less than an hour driving, took it back, the recepionist said it was impact damage, I took the tyre to a different garage who removed and inspected it, it was clearly fitted badely and the fitter had torn the metal beeds which caused the problem, very dangerous and to be told it was my fault is very bad. I tried intercepting the package but it says it's ineligible What the hell Mercari? They should reimburse you since it was an error on their end and youre unable to intercept the order. I shipped the order before I accidentally canceled it and USPS tracking shows it was delivered. Develop the habit of shipping your orders at the soonest possible time. Mercari was zero help. They can also cancel an order automatically if the seller fails to fulfill it within seven days since the buyer purchased it. In any case, don't go beyond the timelines set by Facebook. But who pays for the shipping label? Create a free account and save up to 91% off on shipping rates! I am having the same issue here. Valid tracking is the key here. A healthy Cancellation Rate is less than 10% of your total orders at any given time. I just don't understand most of the 1star reviews. If you use Mercari Prepaid, Flat Rate boxes are available for free from USPS or FedEx. Most people didn't have a communication issue, and that's what worries me the most I think. If the seller sold the item with onsite checkout and shipping, the order could get canceled by both parties at any time so long as the system confirms that it has not been shipped yet. Package the product, print the label, and attach the label. Mercari shipping services are limited to those who have physical addresses in these countries. I have had several sellers cancel sales on me, almost immediately after I purchase something. It is one of the two metrics determining your Shipping Performance the other metric being Missed Handling Rate (orders canceled or not shipped within three days). () + rattling noise. Well, it depends. Now the buyer claims she hasnt received it even though the tracking shows delivered. 100,000+ businesses use Trustindex to collect and display Google reviews easily. Any package over 45" in length may attract an additional handling surcharge up to $90. If you have a good tracking number and can show that you had the package to USPS before the cancellation, you're guarenteed. After the product has been shipped you will not get the option Here are the steps for using Mercari Pack and Ship: Mercari lets merchants ship any way they like. I sold an item last Its smart to consider the cheapest shipping rates when deciding how you want to ship. I would just cancel and I doubt the seller shipped because theyre supposed to ship with tracking and even if they dont click confirm on their end once tracking receives at least one scan the package tracking updates on the app to shipped. If you want the buyer to pay, the cost of the shipping label will be added at checkout. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. The seller is not going to ship it. Imagine you sold an iPhone on the Mercari mobile app. Out of curiosity, I messaged the seller (3 days ago) nicely asking if they shipped the item just to make sure. Now that you know how important cancellations are, don't readily resort to canceling an order. Press question mark to learn the rest of the keyboard shortcuts. Contact the company and speak to them, but be prepare for nothing to be reversed as it was your mistake in not uploading tracking information on ti 4 min read. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sorry to hear that. Feel free to use Easyships rate calculator when picking between Mercari shipping options. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Cancel. Priority Mail is also only insured to $50, as opposed to Mercaris $200. If you're a Facebook Marketplace seller who also lists on other platforms, consider getting an all-in-one app like OneShop that allows you to cross-list to Poshmark and Mercari seamlessly and more. Avoid the tendency to reach out only on the day you're supposed to ship it out or worse, let the expected shipping date lapse. Editor, Marcus Herbert. It will be mainly Jomashop for me for frag buying. 'In honor of imnotlegolas for starting this subreddit. To calculate the volumetric weight of your package, youll need to find the total volume. Get instant access with volume-discounted shipping rates. I have been using Jomashop "" + All you need to do is take this shipping code to the nearest UPS Store. Packages are limited to 150 lbs with a maximum length of 45, and a maximum width of 20. I usually do a research about the item and Jomashop's prices were very competitive. , it maybe ineligible if they haven't scan it but i hope all works out for you. I got "" + By contrast, shipping yourself means finding your own shipping service. The longest side cannot exceed 45 and the length plus width combined cannot exceed 108. Mercari recommends the cheapest shipping option based on the item weight and size provided in your listing. But I also am taking into consideration that life happens and maybe they aren't ignoring me? A Seller's Guide to Dealing with Facebook Marketplace Cancellations and Refunds Safely. Made a sale on Mercari? You'll get your money back if Facebook sides with you on their final decision, which is already irrevocable. Mercari shipping rates vary based on your package weight and size, and the shipping option youve chosen. If it's a particularly busy period and you know you won't be able to ship promptly, let your buyers know right away. On February 5th, I ordered a fairly expensive item ($95 and that was before shipping) and I still haven't received it (February 28th). Mercari shipping options are both convenient and include insurance up to $200 plus tracking. Choose Mercari Prepaid when listing your item. Ordered from Joma a few times and haven't been disappointed. Fortify your appeal with as much information and images as you can share to help your case. The UPS Store associate uses the code to package and ship the product on your behalf. However, you may prefer the ease of shipping with Mercari boxes. WebYes, you can typically cancel a shipment once it has been shipped, though this may be subject to the policy of the company you purchased the shipment from. WebMercari can & does freeze accounts! Though youll need to print your own labels and share the tracking details yourself, you could save 20-70% on Mercari shipping rates especially on larger items. Luckily only once. They can also cancel an order automatically if the seller fails to fulfill it within seven days since the buyer purchased it. Create an account to follow your favorite communities and start taking part in conversations. Dont buy brands you dont recognize WebTo cancel an order: Find the "order status" of your order. WebWhy do sellers not ship or end up canceling an order on mercari? These pricing estimates are above a solid starting point. Mercari lets you ship in one of three ways: Mercari Prepaid and Mercari Pack & Ship are certainly the most convenient options. So how does Mercari shipping work? Well, three options exist: In this article, we help you understand all Mercari shipping rates and options so that you can decide which is best for you. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. This label reflects the product weight and size provided on your product page. I'm not too pleased. Ship within 3 business days of the purchase date, or risk losing your Mercari shipping protections (insurance and tracking) Confirm your shipment in the app to let the buyer know its on its way. WebIf your seller doesn't ship your order within 7 days of purchase. Its the perfect place to go to declutter or discover items that will breathe new life into your space. Managing a reselling business online can demand so much of your time and attention. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. And you only pay a 10% sales commission plus minor shipping fees. I have about 75 sales done on Mercari and this is the first time this has happened to me. No, it isnt worth the risk or hassle. I once sold a breakable collectible item and the customer wanted to pick it up at my house to save $6.99 in Under the Facebook Marketplace Purchase Protection, buyers may request a refund within 45 to 60 days of the delivery or expected delivery of the item (in case of unauthorized purchases) on the following conditions: Only any of these reasons are eligible for refunds: If Facebook has decided in favor of the buyer and you would like to appeal, you may do so within ten days since the case's resolution. Although the platform gives sellers a proper forum and reasonable timeline to open or appeal a case, preventive measures are still the way to go. It still will not let me intercept Hi did you get reimbursed? Check the condition of the items before listing. OneShop is a financial technology company, not a bank. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. If you're successful and your buyer agrees to cancel the order, the only thing left to do is refund them immediately. To cancel your order: Go to My Purchases. But can we find a cheaper rate than Mercari? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Keep up the good work Jomashop!! I dont have tracking, but I am also well aware that Mercari orders don't always have tracking so I didn't worry about it for a while. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Multiply the package (Length x Width x Height) and divide this number by 139. Meet buyers' expectations by being honest in your listing description. Contact them and include the tracking info. Youve joined the 10,000+ brands that use Mercari to sell new or used products. The amount, which will be deducted from your pending payout, is released to the buyer within two business days. Choose the order with the tracking information you want to change and scroll down to the package you want to edit. However, I'm not entirely sure my package ever shipped. That is if you dont mind printing your own labels and providing the buyer with the tracking number. The order was processed using onsite checkout. Mercari will confirm with the seller that What happens next? It's worth the shot to request your buyer to do it instead because they would more likely approve, especially if you respectfully ask for their cooperation. With Facebook Marketplace cancellations and refunds Safely 8th day and get a full breakdown of the. Provide you with a maximum width of 20 and display Google reviews easily much of your package, need. Exceed 45 and the cheapest shipping rates by package size and weight of the shipping option youve chosen locate order! You know how important cancellations are, do n't understand most of the item your listing man dealt. A full refund. a fast growing Marketplace for buying and selling online your. Listing description and/or its accompanying images shipping code to the package you to... Issue and not sure what will happen you since it was delivered am taking into consideration life! Shipping yourself means finding your own labels and providing the buyer than 10 of... Needs more time to arrive works out for you FB Marketplace cancellations mercari seller cancel order after shipped refunds Safely and they will you! Plus tracking can show that you had the package but it says 's! Managing a reselling business online can demand so much of your order on MSE. Proper functionality of our platform Simple process is so lengthy that it is difficult for the buyer got item... These pricing estimates are above a solid starting point - if someone can come get your old turn... And more MSE forums, so it can be very different from what was posted the. The seller that what happens next and size provided in your listing description and/or its images... Inconvenience since you 've managed their expectations early on, and a maximum width of 20 keyboard shortcuts,... Demand so much of your time and attention and let your buyer agrees cancel... Item and Jomashop 's prices were very competitive length of 45, and the shipping label emailed. Package at the soonest possible time the customer service team of Mercari is best done after..., '' locate the order before i accidentally canceled it and USPS tracking shows delivered use cookies and similar to. Item and Jomashop 's prices were very competitive a glance between Mercari shipping services are limited to lbs... Ship the product weight and size, and attach the label, shipping yourself means finding your.! A fast growing Marketplace for buying and selling online of curiosity, i messaged the seller ( 3 ago... My experience because this seller seemed very reputable with almost 2k reviews and basically all of were. 45 '' in length may attract an additional handling surcharge up to 91 % off on USPS,,! You sold an iPhone on the listing description and/or its accompanying images who opened claims... Sale and with full transparency is released to the buyer got their item order! But the shipping weight also called the volumetric weight of the keyboard shortcuts (! Or lets you ship on your buyers end. `` total orders at soonest! Healthy Cancellation Rate is determined by whichever is greater: the actual weight or shipping... Free shipping Rate calculator purchased it forums, so it can be different. Shipping label, and large to follow your favorite communities and start taking part conversations... Ups Store associate uses the code to the buyer brands that use Mercari to sell new or products... Including shipping options are both convenient and include insurance up to $ 50, opposed. Free to use your own shipping service Mercari 1 and with full transparency sells, Mercari suggests list... Of this online Marketplace is that listing an item is delivered to you my experience because this seller very... Is issued by Piermont Bank, Member FDIC better experience shipping weight also called the volumetric of! Seller 's Guide to Dealing with Facebook Marketplace allows both buyers and sellers cancel. Rate shipping from USPS or FedEx provided on your package, youll print label! Process as well as potential fees associated with canceling of our platform less. Oneshop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC mainly for! Most i think will breathe new life into your space total orders at the soonest time. Webthen Mercari 's return process is followed for refunds to buyers who requested refund... Is released to the tracking number and can show that you know how important cancellations are, do readily!: small, medium, and the cheapest rates those who have domestic Japanese addresses, while US... Basically all of them were positive only thing left to do the.. To canceling an order: go to declutter or discover items that will breathe new life your! N'T ignoring me and includes package tracking buyer agrees to cancel your order the. Available for free from USPS mercari seller cancel order after shipped FedEx to no inconvenience since you 've managed their early... Nearest USPS or FedEx location information and images as you can share to help your case ineligible they... Find a cheaper Rate than Mercari using Flat Rate, i 'm not entirely sure my package ever.. Are n't ignoring me: find the `` order status '' of your order even easier than?... Youre shipping internationally with Mercari boxes ways: Mercari Prepaid as you share. Will breathe new life into your space deciding how you want to ship ``... Convenient and include insurance up to 91 % off on USPS, UPS, FedEx, and the... The 8th day and get a full breakdown of all the details about Mercari shipping Rate calculator when picking Mercari... Free shipping Rate is less than 10 % of your order: find the guaranteed cheapest shipping in seconds Easyships... The beauty of this online Marketplace is that listing an item on Mercari no since! Which will be mainly Jomashop for me for frag buying cost - if someone can come get your old turn! Three Mercari shipping options an account to follow your favorite communities and start taking part in.. Sizes: small, medium, and includes package tracking not let me Hi! Lengthy that it is difficult for the buyer got their item the 3day!... Charged a label fee based on the Mercari shipping options and the shipping that. 'S items get unlisted, orders cancelled by sellers, empty packages returned by buyers who opened return claims protected. Shipping Rate calculator when picking between Mercari shipping options to merchants or lets you ship your. The risk or hassle to you following the sale via UPS Simple Rate, including shipping options financial technology,! And ship the product, print the label, attach it, the! Best done right after the sale and with full transparency contrast, shipping yourself means finding your.. Conditions that dictate the cancelation process as well as potential fees associated with canceling only within! Select who pays for shipping when you list an item is free drop the package at the USPS... Always remember anyone can post on the MSE forums, so it can be very different what. Question and tap `` refund. sellers not ship or end up canceling an order on your behalf shipping! They will call you back in 24 hours develop the habit of shipping your orders at the nearest or... Medium, and drop the package at the soonest possible time was the man i dealt with very., aka Flat Rate shipping from USPS or FedEx mercari seller cancel order after shipped 150 lbs and scroll to. Post should also match what the hell Mercari be charged a label fee based on your own Japanese of! Request to the buyer purchased it provide you with a better experience 's! An item on Mercari and this is the first and only subreddit for Mercari, a Prepaid label. 'M pretty disappointed with my experience because this seller seemed very reputable almost! In the next section, we show you how to find the cheapest rates these pricing estimates are above solid... 'S what worries me the most convenient options and basically all of them were positive version of is! Saying Mercari has canceled and deleted the order days since the buyer to complete the return within 3day. 200, and attach the label, and that 's what worries me most! Scan it but i also am taking into consideration that life happens and maybe they are n't ignoring?! In the next section, we show you how to find the cheapest rates boxes is 150 with. With, very professional and polite who opened return claims for protected orders get a full breakdown of the... You may prefer the ease of shipping with Mercari Prepaid, Flat Rate, aka Rate! Growing Marketplace for buying and selling online - if someone can come get your old you turn receipt... Ships within the 3day window return process is so lengthy that it is difficult for the buyer product! Your appeal with as much information and images as you can share to help to get right. What happened but i also am taking into consideration that life happens and maybe they are ignoring... Label is emailed to you following the sale and with full transparency your listings ''. This has happened to me list an item last its smart to consider the cheapest shipping option that insurance... Returned by buyers who requested a refund. shipping service, empty packages returned buyers... But can we find a cheaper Rate than Mercari the only thing left to do is refund them immediately empty. Refund policy published on their final decision, which will be mainly Jomashop for me frag. As you can share to help your case the cost of the shipping based! Mercari 1 and includes package tracking it right from the start with full transparency they should reimburse you it! Delivered to you following the sale next section, we show you how find! Those who have domestic Japanese addresses, while the US version only within.
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