Their candid reviews help us provide unique, real-life perspectives about the moving process. For assistance with other Penske services, please use the numbers below. Sample 1 Sample 2 Sample 3 Based on 7 documents Damage Charges means, in respect of Equipment, the amount (if Sample 1 There is no refund for early return. Penske has a strategic fuel arm with employees that . It has always been my understanding that parties only have a right to be made whole, and not exceed their losses. Initial quote. Are most customers satisfied with the company, or do reviews trend negative? These vehicles are typically a newer model year with lower mileage. Again, I gave it two stars because it technically got the job done, but I will never use Penske again. We arrived, as instructed, at 3pm the next day to oversee movement of everything we owned from truck 1 to truck 2. Reserved the truck online, very easy to do. Personal truck rentals. in Global Marketing Communications from Emerson College and a B.A. Sample 1 Sample 2. Driving a moving truck is much different from driving your everyday vehicle and mishaps can happen. Gross vehicle weight (GVW) may also impact your level of insurance protection. Are there any charges due when I return the truck? Located throughout Southern California at Penske Truck Leasing's facilities in San Diego, Chino, Anaheim, Temecula and La Mirada, Penske's chargers connect directly to a commercial truck's battery charging system, providing a DC fast charging option for commercial electric fleets. This company has been super shady and its a total nightmare. How Much Does It Cost to Rent a U-Haul Truck? Penskes online quote process makes it easy to get an accurate price with all fees included. It seems like a pain but it prevents situations like this. I reserved a 26' box truck on 12-3-22. They really saved the day. The 2022 report can help shippers and carriers plan their business strategy. Renting a truck from Penske is simple and you have three options (but keep in mind the internet offers the best deals). Every dollar I have to give them is a dollar I can't invest in my business. Given a quote of $1839. Was there a rental employee there to inspect and take back possession of the truck? 2022 Third-Party Logistics Study. Although youll pay $9 for an environmental fee, Penske offers some of the newest trucks in the industry with maximum speed limit capacities to save fuel, trucks with fuel emission control technology and blankets and boxes made from recyclable materials. Commissions do not affect our editors' opinions or evaluations. I complained and said they would look around to see what they could do. High-quality commercial truck rentals and expert support. Local (round-trip) rentals You will only be charged for the number of days you have your rental vehicle. iTrader: BMW of Cincinnati North sold multiple . Let's have a look why Penske is a good option for your DIY move! They gave me an extra day in attempt to appease me, but I could not use an extra day, needed to work that next day. Additional questions that should be fully investigated include: Does my insurance cover bodily injury? According to NerdWallet, credit card coverage usually applies only to cars and other passenger vehicles. The personal finance website also points out that the rental benefits offered by Visa exclude all trucks as well as vans that seat more than eight people. The products and services we review may not be right for your individual circumstances. If youre moving long-distance and need to bring an extra car, Penske can hook you up. Porsche North America & Porsche of Chantilly VA (Penske Auto) Porsche North America Penske Automotive - Porsche Chantilly Porsche North America and Dealers commit fraud and continue to defraud customers on Hybrid sales Chantilly VA. For moves in medium- to large-sized trucks, Penskes average price is $2,141.03 compared to the industry average of $2,313. I'm guessing not since you say this is some sort of regular company arrangement, but does he have any documentation from the drop-off like a final receipt? ***All authorized drivers must be at least 21 years of age to purchase this coverage. (2) On termination of the lease contract, all obligations that are still executory on both sides are . The Forbes Home editorial team is independent and objective. Retain one copy of the contract for your records. Is it a lost cause? I sent one email return receipt, and they read the email but did not call me. If you're renting a moving truck, it's important to understand what is and what is not covered by insurance. The company is insured and estimates it will incur a $250,000 pre-tax deductible charge for the facilities' damages in the fourth quarter, as well as inventory losses that are estimated to be . TWI covers any vehicle youre towing behind your Penske truck in the event of a collision. Penske trucks are clean, have cruise control, power windows and mirrors. If an accident occurs during your rental period and someone tries to sue you for damage to their person or property, this coverage protects you and any authorized drivers for up to $1,000,000. Most Level 1 vehicles have been maintained by Penske to Penske's rigorous maintenance standards. He signed it off and left them them the truck. So long story short, I'm on the hook for a lot of money for damaging a rental truck. Need a Truck? They could have been marking the truck the heck up and your uncle might have had no idea, which is why the charges appeared to be retroactive. While an auto insurance policy may cover your typical car rental, the same cant be said for moving truck rentals. From limiting the risk of a serious vehicle repair bill to protecting your cargo, it's imperative that you have the right insurance coverage to cover common moving accident scenarios. Customers also have the option to haul a car behind their truck. For assistance with other Penske services, please use the numbers below. Penske employees and customer service were great unlike the other company. Penske keeps good records and has a good reputation. Long-distance moves are one-way, so customers leave the truck at their destination city. Costs are based on actual cost of supplies and labor. 1. Plus, you can save up to 10% on your truck rental if youre also using self-storage from CubeSmart. With every move, she mastered the art of folding bankers boxes, repurposing bubble wrap and unabashedly asking for directions. No discount or apology for not giving us what we ordered. If you're renting a moving van, which is similar in size to a passenger van, there's a better chance that a . Nobody at the facility knew why we were there. While we were able to get it accomplished, it was a very unpleasant experience. Data as of October 2020. Rate this guide How Much Does It Cost to Rent a Penske Truck? Damage charges will be calculated by Xxxxxxxx and will not include damages caused by normal wear and tear. Check your personal homeowners insurance policy and auto insurance policy before purchasing rental truck insurance. U-Haul offers two plans: Safemove and Safemove Plus. Renters will need to speak with their local Enterprise branch to get a list of quotes and offerings, as protection plans and prices vary by location. Penske truck rental is one of the top national truck rental companies that provide personal and commercial truck rentals for people whod rather move themselves. One consumer was upset about a claim for $1,396.68 for damage that the consumer did not believe took place during the rental. We are asking for $3.7k for remaining damages & will recontact them if we are sued. What Is the Largest Moving Truck I Can Rent? Professionals Movers or Moving Containers? Check with your auto insurance and home insurance companies to see how much protection they offer before you pay for additional insurance. At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. [1] This is totally unique to Penske. Moving truck coverage matters. So hopefully enough people have experience in here! Wasn't until later they claimed damage on truck and blamed him. We serve customers in the San Diego metropolitan area and all of Southern California. The damage looks to be from a big hit, which he was never involved in. Your automobile insurance company may not cover rental truck damage and even if they do, you face a deductible and higher premiums. Other truck rental companies like Budget and U-Haul calculate how many miles youll need to drive when you move, then charge you extra fees if you put additional mileage on the truck. 2 Axel, 4 tires, and under 7000lbs is considered the same vehicle type - be it a car, truck, or camper. x 4 ft. 6 in. If you get in an accident in your Penske truck rental, Supplementary Liability Insurance will protect you and authorized drivers against claims made by a third party for bodily injury and. She previously edited home repair and design content at The Spruce and HomeAdvisor. TWI covers collision damage to the vehicle youre towing with your Penske rental in transit or when loading and unloading the vehicle onto a tow dolly or carrier. 2. He works for a food stocking company and car is rented via his company. See how much your Penske truck will cost and maybe even snag a discount. Buying coverage from your truck rental company will provide you with the protection and peace of mind you need when moving. This is beneficial for lengthy moves where the mileage fee can significantly increase your price. Asha graduated from Hampton University with honors in English. the difference between CDL and Non-CDL trucks, Do Not Sell or Share My Personal Information, Available to supplement your last mile delivery needs, Fuel efficient and perfect for city deliveries, Some of the newest trucks in the industry, ideal for larger loads, Single and tandem axle day cabs; premium sleepers, Ensure the safety and freshness of your cargo, Hardworking flatbed trucks get the job done, Dry van and refrigerated trailers available for rent, Light and medium-duty trucks offered for one-way rental. To give you an idea of what your truck rental move might cost, heres a selection of quotes Penske gave us: As with any type of move, youll never know for sure how much a DIY move in a rental truck will cost until you get your unique quote. This includes loss, even theft, damage to the rental truck and towing equipment. New comments cannot be posted and votes cannot be cast. Trucks returned later than the contracted date will result in a charge of $100 for each additional day. Round-trip (local) rentals A security deposit is calculated and required at the time of checkout. Final cost. Were here to help with answers to some of your most frequently asked questions. To accurately score Penske, we looked at everything from their truck rental prices to their availability to customer reviews. For damage that the consumer did not call me at least 21 years of age to purchase this.. Can hook you up 're renting a truck from Penske is a I! 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